Growing with over 7 million users each year, consumers trust The Prime Buyer’s Report® to avoid scam, fraud, and businesses with low customer satisfaction. Editors and research staff perform phone call surveys with customers of local businesses, phone calls to company owners and one-on-one interviews, and more to determine the businesses that are safe to spend with.
Businesses in The Prime Buyer’s Report that display The Prime Buyer’s Report Top Ten® seal have passed what the staff of The Prime Buyer’s Report has determined to be the top 10 criteria for evaluating the quality and trustworthiness of local businesses.
Having passed these top 10 criteria, they are designated in The Prime Buyer’s Report as Top Ten businesses. They may also display The Prime Buyer’s Report Top Ten® symbol in their communications to consumers as assurance that their claims and quality have been verified by an independent third party.
The Top Ten criteria are:
Licensing
A valid state license has been verified if such is legally required for their industry.
Insurance
The company has provided proof of liability insurance or an equivalent (such as Errors & Omissions insurance) in all industries where our staff determines that if service is rendered to the consumer improperly, it could result in financial damages to the consumer. Thus an active insurance policy is in place to reimburse consumers in such an event, however unlikely.
Visual Proof
The Prime Buyer’s Report has seen visual proof of the business, such as previous jobs/work, company facilities, or branded company vehicles.
Time In Business
The company has provided proof that it’s been in business for a minimum of one year, or if less than one year, that the company’s principal has worked in the industry for five years or longer.
Workers’ Compensation
Unless legally exempt, the company has provided proof of active Workers’ Compensation insurance if it is in an industry that requires being on or in the customer’s property.
Violations Check
Companies in an industry regulated by the State have no more than one violation per $1M in annual revenue in the past 12 months and no more than three violations per $1M in annual revenue in the past five years.
Complaint Status
The company need not be a member of the Better Business Bureau, but any complaints there must have been responded to by the company.
Thorough Disclosure
The company owner has taken part in a thorough editorial interview by The Prime Buyer’s Report, focused on professional abilities, personal background as it relates to their profession, specialties, and performance, and agrees to be presented to consumers in a forthright, open manner.
Best Business Practices
The company has agreed to the ethical standards outlined in the ten-point Best Business Practices Promise.
Customer Satisfaction
The Prime Buyer’s Report staff calls customers of the business to confirm they were satisfied with the company’s performance.
User Agreement – Limit of Liability
The Publishers of The Prime Buyer’s Report®, American Discovery Publishing LLC, can in no way guarantee or warranty the performance of another company, or your actual satisfaction level with that company. Businesses interviewed by The Prime Buyer’s Report have warranted that all information presented by that business is accurate and true. Furthermore, American Discovery Publishing, LLC does its best to ensure the accuracy of the information gathered by it from third party agencies and sources and presented herein, at the time the research was conducted. Because the performance of any given company and the facts about it can change over time however, the content presented herein by American Discovery Publishing LLC, is provided “As Is” and without warranties of any kind, expressed or implied. Under no circumstances, including but not limited to negligence, shall it be liable to any user or other entity for any direct, indirect, incidental, special or consequential damages.
