Treemasters Capability Reviews

"About a month ago we had several mature pistache, maple and apricot trees shaped and trimmed. These trees had never been properly pruned before, and I was afraid they wouldn't be able to do much with them, but they turned out beautifully. They showed up with a crew of 5 men, and quickly reduced the size and cleaned up the form on all the trees. They cleaned up the mess in my and my neighbors' yards, put all the trimmings through the shredder and left my garden looking better than it did before they came. I will definitely call Treemasters back to take care my trees on a regular basis in the future."

—Lane Y., Novato CA

 

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"Today Treemasters removed a 75' Italian Poplar that was growing into my garage. It was on my behind-the-house neighbor's property, and she hired them to do the work. There must have been 7 workers; I watched it off and on all day and it was like watching a precision orchestra. The soundtrack was chain saws and voices of confidence. They took great care and did the entire job using men in the tree and pulleys. A bit of tree debris got on my yard and garage roof and they cleaned it up perfectly. In addition, they did not damage my neighbor's beautiful garden that went up practically to the tree. I would highly recommend them!"

—Barbara S., Mill Valley CA

 

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"We have used Treemasters twice now to trim trees in our yard. Dave, the estimator, is very professional in his approach and gives excellent advice. They keep in touch via email and schedule work to be done to suit the customer and then they show up at the appointed time. The crew is very efficient and clean up after themselves. I would highly recommend this service."

—Esther J., Novato CA

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"More than anyone expects these days. Prompt - 8am they were here. 4 gentlemen with 'out of the laundry' clean shirts and jeans, a truck that was very clean and painted, pleasant greeting. Carlos, the job boss introduces himself to me, very pleasant, crew is pleasant. Good start. I'm impressed. Shortly a very large truck comes backing up on my more than difficult It is one lane, curvy, deer trail street. Not easy. Holding my breath for my neighbors cars and fences, but feeling confident because these guys know what they are doing and work as a team. OBVIOUSLY they've done this many times before. YEAH!!!! Making the final turn to my home, the end of the street, a tough 90 turn with my neighbors cars parked at the corner (it was too late to tell them last night, when I finally remembered I should give them a 'heads up'). No problem. Soon the opns boss that quoted me the job showed up, assured me, picked up the contract, pay me when the job is done, walked through the job with his crew chief, and left. Once again, I'm totally reassured by the professional operations. I should mention they gave me copies of all of their insurance and works. comp with my contract. NICE. REASSURING.

They talk to me, give me an outline and setup. Move my car down the road please so they can haul up branches from the 70* hill easier with the assist of the truck wench. No problem. Move my car, they go to work, I have coffee. Now we have 5 men working quietly, smartly, efficiently and i can chill. Every hour or more, i would walk my dog and check to make sure that we are all on the same page.

They checked with me on each phase of the job; down the hill, the view, right side of the house, left side of the house,down the hill in the front of the house. Happily adjust as I related what I wanted or expected. All good. All done. I forgot to mention, the price was a true value as well. Not cheap, but fair. You get what you pay for. I would highly recommend this company, Carlos and his crew, to anyone. They do it right!"

—Ken V., San Rafael CA

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"I wish I had more trees to remove!!! These people were terrific from the estimate all the way to the removal of the trees. They came a little early and I was gone. They cut, removed and cleaned up the mess in less than one hour. Our HOA has used other tree services and none compare!!"

—Rogue P., San Rafael CA

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"I like to think I'm pretty handy. I don't easily shy away from household projects and I'm definitely a do it yourselfer. There's one thing, no way no how, that I'll do myself, and that's cut down or trim trees. I don't A) have the know how, or B) have the right equipment to do it safely. Too bad, because we have tons of trees on our property. Luckily, I found out about Treemasters early on and have been using them each and every time a tree-related emergency presents itself or just to do some regular upkeep. They are very professional and I've always been happy with the work they've done at our place. I've never had to clean up branches or bits of wood after they've been here and they leave the trees looking healthy and happy."

—Daniel S., San Rafael CA

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"I just had two large trees removed from my property by Treemasters. Unlike other companies that I have used before, they did an efficient, SAFE and thorough job, leaving not a trace of sawdust or other debris behind for me and my neighbors to clean up. Very professional. I recommend them highly."

—Maxine L., San Francisco CA

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"Treemasters does great work, from start to finish. The arborist who gave me the initial consultation was very knowledgeable. We had a variety of issues and he walked me through each of his recommendations. After our conversation, using his "mobile office" he provided a detailed quote (tree by tree) with photos to show exactly what would be done, just as we had discussed. The team that did the work did an excellet job, and they left my yard cleaner than it started! I am very pleased with the results. My trees look great and the cost was very reasonable. Highly recommended!"

—Deb B., Larkspur CA

 

 

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The following are verbatim responses made during research phone calls to randomly selected customers: 

"They are very professional and good. They work for me." -B.B.

"Their service, the fact that they are here when they say they will be, and they clean up. They are just good. They are very professional." -S.S.A.

"Their communication skills, and they got back to us. They did what they were supposed to do." -Barbara K.

"They were very professional. The whole thing was just very professional. I thought they did a very good job." -Bruce A.

"They were very knowledgeable and efficient. They were very neat afterwards." -Susan W.

"The quality of the work, the speed with which they provided me the estimate and scheduled the work, and they cleaned up afterwards. They also provided me with proof of insurance, before they started the work, which was very impressive. They have a great reputation in Marin." -Frank P.

"They did exactly what they said they were going to do." -Greg A.

"Professional, prompt, and they executed well." -Greg F.

"Their response and the quality of their work, they are the best." -K. A.

"We used them last year and the year before. They were great. They did a good job. I had a great experience with them." -Lorie S.

"They seemed so professional. They came in the back area and walked it first to make sure there was room for their truck. They were very professional. I was really impressed. They looked like they had their safety and everything together." -Mary M.

"They were good, cooperative, and they cleaned up everything afterwards." -Peggy D.

"The guy who came and did the estimate was very knowledgeable on the subject. We were pleased with what was done, so we have recommended them to others." -Peter E.

"Their competency, I have been using them for nine years on two different properties. They are just excellent at what they do." -Sean C.

"They were quick, and they didn't require any extra help or anything." -Thomas E.

"Everything, they handled our tree removal. Everything was done cleanly and perfectly. It was a very personal and great experience. I thought they did a fantastic job." -Tiffany S.

"The guys showed up, they did the work, they cleaned up, and they were fast. They exceeded our expectations." -Traci M.

"Responsible, they showed up on time. The quality of their work, and they cleaned up well when they left." -F.O.T.G.

"I would say their communication was excellent. When the guy came out to give us the bid, he was very personable. I was able to communicate with him very well. The guys that came out to do the job did it as expected." -Edward J.

"Punctuality, their coating process, and their timeliness, we would recommend them." -Bill S.

"They came and did the job. There weren't any problems. It was done for a reasonable price." -Sue R.

"Their expertise" -H.C.

"They were fast and efficient." -Sharon Z.

"They are nice people. I have used them three times. When the job is completed, it is done well. Their price is reasonable." -Rick T.

"They were prompt. They did the job and they were out of there." -Scott C.

"I liked the way they handled everything. The people they had working for them were polite. I liked their work tremendously. They were very neat in doing their job, like when they dragged debris off my lawn." -Gretchen D.

"They were the best we had. They were nice and efficient. They cleaned up. We were stunned and delighted with the service we received. They did a great job." -Sylvia E.

"They were professional and on time." -Suzanne G.

"They were prompt. They did exactly what they said they would do. I liked that they took pictures and showed me what was happening." -Sidney G.

"They were polite and friendly when they answered my questions. My yard was completely clean afterwards. My tree looks magnificent now. It is a feature of my neighborhood block." -Jerry M.

"They were the first ones, as far as tree services go, who actually told us how to preserve our trees. Contrary to just cutting them down, they had good knowledge on tree conservation. Also, when they were here, they were tidy and did not disturb the other plants on my property. They were also very easy to do business with. We have recommended their services to many other people." -Kathleen P.

"They did a good job." -Lynn P.

"They came when they were supposed to. They were very polite. They showed up on the right the day, at the right time. They did a good job when they were here. The estimator was nice." -Jack S.

"I liked the estimate and the quality of the work they provided me." -Amy S.

"It was the efficiency and the camera analysis they showed that I liked. They took pictures of my whole home. It was worth every penny. The guy who called me was a pro. He kept tabs on what his workers did while they where on my property, which I liked very much." -Don S.

"They were on time. They did their job." -Suzanna V.

"They were highly professional. They told me what I didn't need. They were also always on schedule. They were one of the best companies that I have had to come to my house." -Jerry W.

"They were really accurate in their descriptions of the job. They used pictures." -Shirley W.

"I felt like they gave an honest assessment of the tree they worked on. They said to me, ëLet us try this procedure so we can solve it.í It was great that they cared about what we wanted. They cleaned up really well afterwards. They said goodbye after they left and they checked back with us again. They have a really caring customer service policy." -Marcus W.

"I had a very good guy who came out and did the work. The arborist was very thorough. He gave me a fair estimate." -Al W.

"They're very professional, thorough, and organized. They use high end equipment." -Bruce B.

"I was very happy with their service." -Lucy A.

"I liked their responsiveness. Overall, their work in general was nice." -Barbara B.

"They came on time and did what they said they would do. Their workers are very knowledgeable and willing to do what is needed to get the job done." -Natalie C.

"They do a good job." -Lou L.

"No hassle" -Carl W.

"They're always prompt and courteous. They know what they're doing." -Dave W.

"They got the job done as indicated." -Thomas C.

"I have used them exclusively for ten years." -Linda W.

"They came out promptly after one of the trees fell down at the house. They were thorough, competent, courteous, and they cleaned up very nicely after the job." -Rod A.

"Their honesty" -Scott A.

"Their professionalism" -Roger A.

"They do what they say they are going to do." -Linda B.

"They were prompt, neat, and they did a good job."
-Stan B.

"The good prices and the quality and timely work" -Norm B.

"They were very professional, and I liked the way the estimator approached the estimation process. They also gave us a repeat-customer discount." -Steve B.

"They had to come back for follow-up work, and they were glad to do it." -Colleen B.

"They were very professional and reasonably priced." -Steve B.

"They were fast and they cleaned up after themselves." -Bob B.

"They had the right equipment and a good price." -David B.

"They were right on with the bid. They left pictures so I knew what they were going to do and they did a good job." -Karen B.

"I can't say enough nice things about them." -Beth B.

"They are as neat as they can be. I like Tad, he's very fair, and he schedules the work correctly."
-Patricia B.

"They did what I asked for." -Tanya C.

"The work was good, and they were trustworthy." -Joan C.

"They are great." -Denise C.

"They were dependable, trustworthy, and timely." -Dick C.

"They get to work with the same person each time. They come out and I feel like I've developed a relationship with them." -Katheryn C.

"They were efficient, and they did a good job." -Dot C.

"I liked their professionalism. They showed up on time and knew what they were doing. They cleaned up everything afterwards, and I was very satisfied." -Larry D.

"I like the clean way in which they work. I also like the tree trimming and the honesty." -Martini, D.

"They were friendly, on time, honest, and they clean up well." -Francis D.

"They catered to what I wanted." -Jean F.

"They're professional, they have the equipment to do the job, and they're insured. Also, I trust that they know what they are doing." -Tim F.

"They prompt in their response to us, and they came out when they said they would and did a good job." -Ron F.

"They have good quality equipment, and they come out on time and clean up well." -Keith F.

"I've used the company for years. They're clean and fairly priced." -Carol G.

"They were responsive and very accommodating." -Charlene H.

"Their promptness and courtesy" -Larry H.

"They are very efficient, on time, and they do good clean up. The tree work is excellent." -Ed J.

"I like Tad, the organization, and the follow through."
-Kent J.

"They did a very thorough job with the bid, and the finished work was exactly how they said it would be." -Giselea K.

"They were professional, they show up on time and did what they said they were going to do." -Ron L.

"I liked their professionalism in a business that's full of flakes." -Jeff M.

"I liked Tad." -Catherine M.

"They came out when they were supposed too, and the response time was excellent." -Bob M.

"They did a nice job and what I asked them to do." -Tito P.

"They were efficient and professional." -Hans R.

"They were true to their word and efficient. They have big crews that come out with the right equiptment to do a job and they get it done." -David R.

"They respond to phone calls right away and get us scheduled." -Ronnie R.

"They did what they said they would do and cleaned up after themselves." -David R.

"Their professionalism, I like the way they go about doing their work. They are safety oriented, and I trust them on my property." -Bob S.

"They came out promptly, the estimate was correct, and they did the work and left the yard clean." -Liddy S.

"They came when they said they would and did what I expected." -Diene S.

"I like their expertise and cleanliness. They did the job better than I expected." -Kristy S.

"I really like Tad." -Ellen S.

"They were well organized, and they did a good job." -Kathy S.

"I like that they were reliable, fair, and professional. I've been using them for 20 years." -Yvonne S.

"They were prompt in doing the job, and they did it to my satisfaction." -George S.

"I thought that they did a very good job of cutting the trees." -Dan A.

"They did what I asked them to do, they came in fast and did an efficient job." -Jose A.

"They were very prompt, and they cleaned up properly. They did a quality and efficient job." -Lou A.

"They were pretty fast and efficient. I didn't have to wait around to get an estimate." -Peter A.

"They showed up on time, and they did what I asked them to do. They were flexible when it came to moving things around for me." -Michael B.

"They're on time when they say they're going to do something." -Lee B.

"I liked the equipment they had, which made the job much quicker and easier." -Carl B.

"They seem to know their trees, and they are very kind people." -Mrs B.

"I like that they came out on time, and I think they did a good job." -Robert C.

"They did the job the way they said they were going to." -Michael C.

"They were on schedule, and they cleaned up well." -Jeff D.

"They were responsive." -Duane G.

"I liked their dependabilty." -Karl H.

"Their responsiveness " -Jolynn H.

"The personal touch that they provide. Tad is very personable, and his community spirit make me want to do business with him." -Fran J.

"They were reliable, on time, and they did the job as requested." -Tina K.

"They were responsive, the price was good, and Tad is very agreeable." -Steve M.

"They came out when I thought I had an emergency." -Lisa R.

" I think they clean up well." -Joseph s.

"They came out on time, and they did what they said they were going to do." -Dov S.

"They did what we asked, and I liked the price." -Alice T.

"They were very nice." -Katie B.

"They show up on time." -B.

"The owner" -Karen B.

"They were straightfoward, and they did a good job cleaning up." -Jim B.

"They come right out to correct any mistakes made."
-Paul B.

"The personable service" -Porto, D.

"Tad is a good friend." -Phil D.

"I like the prices, and they got the job done quickly." -Patrick F.

"They did the job well." -Bob G.

"I've used them for several years, and they do a thorough job." -Jennifer G.

"They are reliable, they do good work, and do a good pruning job." -Linda G.

"I like their responsiveness and the opportunity to work with Tad, the owner." -Jeff M.

"They are local, and Tad had some hands on experience for the job I needed." -Leslie R.

"They were willing to do something that no one else would do." -Patty S.

"The estimate was very thorough, and the crew came out and got the job done." -Bloom S.

"They did the work, and they were very easy to deal with." -Laura T.

"I know who they are, so I feel like I can let them just do the work." -Jim A.

"Their response time from the time they did the estimate to the time they scheduled the appointment was very good." -Bob A.

"They were available to do the job." -Danielle A.

"They came out on time and did the work I asked." -Chris B.

"They were on time." -Phillip E.

"When I wanted them to come out and re-do the work, they did not hesitate." -Carolyn H.

"They came out and got the job done. They also fixed my fence after they broke it." -Steve P.

"He was prompt in getting the work done." -Judy C.

"They did a wonderful job the first time." -Nancy G.

"I liked the first time they pruned my trees." -William G.

"They removed the tree I asked them to take out." -Pete T.

"Most of the work was well done, and I was happy." -John T.

"The first time I used them, they were very professional and they did what I asked them to do." -Steve R.