Homeowners who need tree pruning, stump grinding, or other tree services often worry that they'll be taken advantage of. And that's not an irrational worry. In fact, many tree pruning services in Staten Island, Brooklyn, and throughout the greater New York area have a reputation for being shady and unreliable.

So we were excited to hear about Big Mack's Tree Services in Staten Island NY, run by owner-operator Peter Mackauer. His company is known for its long commitment to the community, competitive pricing, and ease of communication. Additionally, unlike many other tree services in the Staten Island and Brooklyn areas, Big Mack's Tree Services has a reputation for being reliable, honest, and able to handle even hard-to-reach and difficult jobs.

We talked with Peter Mackauer to find out what makes his company different from the rest.

Big Mack's Tree Services: A Long Record of Quality Tree Care Service
The difference from Big Mack's Tree Services starts with the owner. Peter Mackauer is a third-generation tree services professional who has been in the business for 34 years. He learned the trade from his grandfather and father, both of whom were tree care professionals in New York, and he proudly carries on the family tradition of providing quality services, fair pricing, and honest and friendly customer service.

Peter is a life-long resident of New York, and his company has been providing tree services throughout Staten Island and Brooklyn for more than three decades, making it one of the oldest and best established in the area. His firm started out as a full-service tree company and, while they no longer offer tree removal, their tree trimming, tree topping, stump grinding, 24/7 emergency tree service, storm damage tree repair, and other services keep customers happy and their yards safe and looking great.

Clients are thrilled to learn that Big Mack's Tree Services can even do tree trimming and tree services in hard-to-reach and tight areas, including near homes, buildings, and powerlines. In fact, the company has a 65-foot bucket truck that enables them to reach places many other tree trimmers can't.

Competitive Pricing from Big Mack's Tree Services
Some tree maintenance companies can lowball estimates and then inflate the costs of the job to put more money in their own pockets. But that leaves homeowners angry about unexpected bills and price overruns. Other companies have been known to take deposits and then never come back to do the work.

That's not a problem with Big Mack's Tree Services. Peter pledges, "I'm honest and fair with my customers. I do the work I promise, and I do it for the price I've promised. I show up on time and do what I say I'm going to do."

His company proudly offers very competitive pricing, even for tough jobs. Peter also cares about giving back to senior customers and those who live lives of service. Seniors get discounts, as do veterans, military personnel, firefighters, and law enforcement officers.

Work with the Owner on Every Job
Too-big tree companies can be a hassle to work with-clients talk with one person to set up the appointment, a different estimator comes out to see the work and write the estimate, and then a crew of completely different people come out to do the work. And if there's a problem, homeowners often have to talk with yet another person who likely has never seen their job and isn't familiar with any of the details or initial promises. That means confusion, misunderstandings, and frustration can all be part of the process.

Instead, clients who choose Big Mack's Tree Services are pleased to find that they deal with the owner on every job from start to finish. "My company is owner-operated, so I'm the guy for everything, and that's a big benefit for my customers," Peter says. "When people call, they get me on the phone. I do the estimates, I come out to do the work, and I'm the one accountable for everything. Any questions or problems come right to me, so there's no runaround."

Clients describe Peter as trustworthy, honest, friendly, easy-going, reliable, efficient, and skilled. "I'll do anything to help anyone out," he acknowledges. "I wear my heart on my sleeve, and I really enjoy working with people to find solutions to their tree problems."